Privacy Policy

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This information has been produced to help you understand the way TW Paralegal Ltd:

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• Collects, uses, and shares personal data

• What your legal rights are

• How to exercise your rights

TW Paralegal Ltd takes its responsibility for protecting your data very seriously. We advise you to read through our processes to confirm that you are clear on our practices. If there is anything that you do not understand, or if you want to ask any questions, please feel free to contact us.

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Who is the Data Controller?

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TW Paralegal Ltd is responsible for your personal data and is the data controller. Our registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are registered in England and Wales (13638757). 

In this document, TW Paralegal Ltd may be referred to as “TW Paralegal” “we”, “us”, or “our”.

What Kinds of Personal Data Does TW Paralegal Process?

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We collect personal data for various purposes; with that in mind, we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes.

The types of personal data we may collect include:

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Identity and Contact Data: 

Including your name, address, email address, telephone numbers (landline and mobile), date of birth, marital status, passport number, driving licence information, employment history, educational or professional background, job title and function, national insurance information, pension information, tax status, employee number, professional memberships and other personal data concerning your preferences relevant to our services.

Financial and Payment Data: 

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Including your bank accounts and other data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers, VAT status and other related billing information.

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Business Information: 

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Including information provided in the course of the contractual or client relationship between you or your organisation and us, or otherwise voluntarily provided by you or your organisation.

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Technical Data: 

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Including information collected during your visits to our website(s), the internet protocol (IP) address, browser type and version, device type, browser plug-in types and versions, time zone setting and location data, operating system and platform.

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Why Does TW Paralegal Collect Personal Data?

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Legal Obligations:

We use personal data to fulfil any contractual obligations that exist between us and yourself. Where we request that you provide personal data in order to enter into, or meet, the terms of any such contract, you will be required to provide this relevant personal data or we will not be able to deliver the services you require. In these cases, the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.

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We are required by law to process personal data for purposes relating to our legal obligations, including:

·      To carry out required business operations and due diligence.

·      To cooperate with relevant authorities for reporting criminal activity, or to detect and prevent fraud

Consent:

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TW Paralegal may process Personal Data for the following purposes where it has received consent to do so:

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• To inform you of services provided by third-party organisations.

• To monitor people’s activities, either through online means or otherwise, to identify trends and/or behavioural patterns, or for profiling.

You may withdraw your consent for us to process your personal data for these purposes at any time; after a withdrawal of consent request is received, we may have to contact you to verify the request.

Withdrawing your consent for us to process your personal data will not affect the lawfulness of the processing beforehand.

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Legitimate interests:

TW Paralegal may process personal data for any of the following purposes, which are considered to be within our legitimate business interests:

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·      To provide services, where it has been requested.

·      To inform clients of services we provide or offers that may interest them.

·      To send notifications on specific subjects to individuals who have asked to be kept informed.

·      To improve the quality of the services we offer, and to better understand clients’ needs by requesting feedback or reviews of the services provided, or sending survey forms.

·      To send notifications of any changes to services provided that may affect people.

·      To understand the scale of the client base for statistical analysis and market research.

·      To recognise when people re-engage with our organisation.

·      To allow the organisation to support and maintain our active services.

·      To provide reference information to third-party organisations when necessary.

·      To improve the organisation's website so content is delivered more efficiently.

·      To enhance the security measures that protect the data we are responsible for.

·      To protect the organisation's assets.

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Where Does TW Paralegal Obtain Personal Data From?

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We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of TW Paralegal.

We collect some personal data from publicly accessible sources, such as:

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• Professional networking sites

• Social media

• Companies house

We may also gather personal data from:

•    Technical functionality that automatically gathers data from computer equipment when people visit our online platforms

•   Platforms that make use of device settings that allow geographical location trackings, such as        IP Address mapping, WIFI, GPS signals and cell tower positioning

•   Third-party organisations provided for future marketing purposes

•   Third-party organisations provided for a specific purpose

•   From local or national authorities provided for specific purposes

Information about other people:

If you provide information to us about any person other than yourself, your employees, counterparties, your advisers or your suppliers, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us to use it.

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Who Will TW Paralegal Share Personal Data With?

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To achieve the above-stated purposes for which we process your personal data, we may have to share your personal data with certain third parties.

We will make all reasonable efforts to ensure that any third party we share your personal data with is also compliant with data protection law.

The kinds of third parties we may share your personal data with include:

• Organisation where it is necessary to provide or receive services.

• Organisations where it is necessary to set up various resources.

• Our professional advisors, insures and insurance providers.

Where Will TW Paralegal Store Personal Data?

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We will not transfer your personal data to any country other than those that have been granted an adequacy decision under the General Data Protection Regulation or where there are appropriate safeguards in place to ensure the protection of personal data.

We may share your personal data with third-party organisations who then transfer the data. We will take all reasonable measures to ensure those third parties are also compliant with data protection law.

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How Long Will TW Paralegal Keep Your Personal Data?

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In line with this privacy notice, we will keep your personal data only for as long as required to achieve the purposes for which it was collected.

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We will only keep your personal data until:

·      We are no longer required to do so to comply with regulatory requirements or financial obligations

·      We are no longer required to do so by any law we are subject to.

·      All purposes for which the data was originally gathered have become irrelevant or obsolete.

·      It has been requested that we no longer process the data and that it is erased; in some cases, where there is a remaining relevant or legal reason why we are required to keep this data, we may opt to restrict the amount of processing being conducted to what is absolutely necessary rather than erase it.

Your Rights, Our Responsibility

Several rights are immediately granted to you for providing us with your personal information, some of which are mentioned above. We take your rights seriously and will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights.

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Right of access:

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This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed. If you would like access to the personal data we have about you, we ask that you contact us using the details below.

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Right to rectification:

If you notice that the data, we have about you is inaccurate or incomplete, you can request we rectify the data.

Right to erasure:

Otherwise known as the ‘right to be forgotten’, this gives you the right to request that your personal data be deleted.

This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could, but we may need to retain some information if it is necessary.

Where we have received a request for personal data to be erased, if we need to retain some of that information, we shall ensure that the remaining data is used only when and where it is necessary.

Right to objection:

In certain circumstances, you also have the right to object to processing your personal data and to ask us to block, erase and restrict your personal data. If you would like us to stop using your personal data, please contact us using the details below.

Right to complain:

We will always try to maintain the highest standards and encourage our clients' confidence in us as an organisation. To achieve this, we request that any complaints be brought to our attention in the first place so we can properly investigate matters. 

Changes to our privacy notice:

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We reserve the right to update and change this notice from time to time to reflect any changes to how we process your personal data or changing legal requirements. Any changes we may make to our notice in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our notice.

OUR CONTACT DETAILS

TW PARALEGAL LTD

Registered office: 

71-75 Shelton Street

Covent Garden

London, WC2H 9JQ

TEL: 0203 633 6634

Email: welcome@twparalegal.com